Terms of sale

Seller

Datastrøm ApS, Søborg Hovedgade 100B, 4. tv., 2860 Søborg, Denmark, CVR 39799804. You can always write to us at hej@hurra.fm or call [Draft: phone number to be added].

What you buy

hurra is a digital service for one party: guests scan the table card, tell a story, and a personal song is written and played at the party. With a photo album, guests can also share photos in a shared album.

hurra runs in the browser. The host, the guests and the party's screen need a browser and internet access.

• Photos (Billeder): DKK 399. Photo album for your guests' pictures.
• Party (Fest): DKK 599. 10 songs for the party.
• Wedding (Bryllup): DKK 1,299. 30 songs and a photo album.
• Premium: DKK 2,799. 75 songs and a photo album.
• More songs (Flere sange): DKK 299 for 10 extra songs for a party you already have.

If you upgrade to a bigger package, you only pay the difference. All prices are in Danish kroner, and the price is the total price. [Draft: if Datastrøm ApS is VAT registered, this can say «incl. VAT».] There is no subscription: you pay once.

Payment

You pay at Stripe when you buy, and the amount is charged at purchase. [Draft: the payment methods enabled in Stripe to be added here.]

Delivery

As soon as the payment has gone through, you get access to your party and an email with a link to sign in. There is no deadline for setting up the party.

The service is delivered when you set up the party and the guests use it: the songs are written and played at the party, and the photos are gathered in the album. The content is kept for 30 days after the party for Photos and Party, and for 12 months for Wedding and Premium.

Read more about what we keep

Right of withdrawal

You have a 14-day right of withdrawal from the day you buy. If you want to withdraw, let us know before the deadline, for example by email to hej@hurra.fm. You can use the form below, but you do not have to.

Because hurra is a digital service for a specific party, special rules apply if you start before the 14 days have passed:

• If you have expressly asked us to start before the deadline and then withdraw, you pay for the part of the service already delivered.
• If you have expressly consented to us starting and acknowledged that the right of withdrawal lapses once the service is fully delivered, it lapses at that point.

If you withdraw, we refund the money no later than 14 days after we have received your notice, to the payment method you used.

Model withdrawal form

Only fill in and send this form if you want to withdraw from the purchase.

To Datastrøm ApS, Søborg Hovedgade 100B, 4. tv., 2860 Søborg, Denmark, hej@hurra.fm:

I/We hereby give notice that I/We withdraw from my/our contract for the provision of the following service:

Ordered on / received on:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

If something goes wrong

A song that fails while it is being made does not count towards your songs. The guest can simply try again.

[Draft: what we refund if the songs cannot be made on the night has not been decided yet.]

If something does not work as it should, write to hej@hurra.fm. You also have the right to complain about defects under Danish law.

Complaints

First write to us at hej@hurra.fm, and we will find a solution together. If we cannot agree, you can complain to Nævnenes Hus, which handles consumer complaints, via forbrug.dk. The mediation team for consumer complaints and the Consumer Complaints Board currently only handle complaints about purchases of at least DKK 1,220, so this does not apply to every package. If you live in another EU country, you can get help from the European Consumer Centre Denmark at forbrugereuropa.dk.

Personal data

How we process your and your guests' information is set out in our privacy policy.

Read the privacy policy

Governing law

Danish law applies to purchases from hurra. This does not limit the protection you have under mandatory rules in the country where you live.